Shipping

Shipping will be based on USPS shipping rates. The shopping cart will allow you to calculate your shipping costs prior to paying for your order.

Our shipping rates are for deliveries in the U.S.  Orders shipped to Canada will be charged at international rates.

All orders are shipped within 1-2 business days for all items currently in stock. If there is a backorder status, we will notify you of any delays. You may change or cancel you order at any time.

Credit cards are charged at the time of checkout.

All taxes, duties, brokerage fees and expenses related to importation and compliance with local import country laws are exclusively the responsibility of the recipient.

Cancellations

You may change or cancel your order by contacting us via telephone, email, or the website contact form. Please allow 24 hours for a response.

If your order is incorrect, or if there is any initial problem with the product, contact us no more than 10 days from the date the product is received.

Returns  and Refunds

Your website order may be returned for a full refund within 30 days of receiving it. Refunds occur via the original payment processor when all ordered items are physically returned. Please contact us directly for return instructions prior to returning any product. Significant delays may otherwise occur.

Lifetime Warranty

The SELECTOOL – Master Sharpener is warranted against all manufacturer or material defects for the life of the product. If your product fails for any reason, contact us for specific information about the warranty claim process.

Payment Information

Credit Card – We accept Visa, MasterCard, American Express and Discover. No cash, money orders, or personal checks accepted.

Customer Service Hours E.S.T.

Monday through Friday: 8:00 a.m. to 5:00 p.m.

Telephone:  704-209-9922

E-mail:  customers@selectool.com

Please allow 24 hours for a response.

Policies

  1. Terms
    By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
  1. Disclaimer
    The materials on SELECTOOL ’s web site are provided “as is”. SELECTOOL makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, SELECTOOL does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
  1. Limitations
    In no event shall SELECTOOL or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on SELECTOOL’s Internet site, even if SELECTOOL or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
  1. Revisions and Errata
    The materials appearing on SELECTOOL’s web site could include technical, typographical, or photographic errors. SELECTOOL does not warrant that any of the materials on its web site are accurate, complete, or current. SELECTOOL may make changes to the materials contained on its web site at any time without notice. SELECTOOL does not, however, make any commitment to update the materials.
  1. Links
    SELECTOOL has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by SELECTOOL of the site. Use of any such linked web site is at the user’s own risk.
  1. Site Terms of Use Modifications
    SELECTOOL may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
  1. Governing Law
    Any claim relating to SELECTOOL’s web site shall be governed by the laws of the State of North Carolina without regard to its conflict of law provisions.
  1. Privacy Policy
    Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.